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EXCELLENT Based on 78 reviews Posted on Michael TurnerTrustindex verifies that the original source of the review is Google. Medical service that actually cares.Posted on Stephen LockyerTrustindex verifies that the original source of the review is Google. Very efficient, welcoming and informativePosted on Megan AnnTrustindex verifies that the original source of the review is Google. I can’t recommend this private GP practice highly enough. I’ve attended for my own GP appointments as well as appointments for my daughter, and every visit has been a great experience. Most of the time I have been able to get a same-day appointment, which was very important to me with children. I have seen both Dr Newman, who was so lovely, knowledgeable, and informative, always taking the time to listen and explain everything clearly, and Dr Kate Bolwell, who was very gentle and reassuring with my daughter and made the whole experience of toddler vaccinations far less daunting and even enjoyable. I can’t commend them enough for how wonderful they both were. An excellent practice with exceptional doctors.Posted on Tracy CroslandTrustindex verifies that the original source of the review is Google. Highly recommendPosted on gary cornwellTrustindex verifies that the original source of the review is Google. Excellent experience. Very calm and organised which is especially great as I suffered from White Coat Syndrome. Thank you 😊Posted on Terry WhiteTrustindex verifies that the original source of the review is Google. I chose Haven Medical firstly after receiving a very competitive quote and also I liked the idea of a private clinic as opposed to large private hospital. All the staff were very helpful,kind and professional in every way. Thankyou, I would highly recommend Haven Medical .Posted on Jessica WarburtonTrustindex verifies that the original source of the review is Google. I recently had an exceptional experience at Haven Medical that I felt compelled to share. My partner called in the morning, and just an hour later, we had an appointment for our six-year-old son, who has type one diabetes. We had originally contacted our regular doctor's office, only to be told that the next available appointment wouldn't be until New Year's Eve, which was frankly unacceptable given my son's high temperature and persistent cough. Upon arriving at Haven Medical, we were greeted by a friendly and helpful staff member at the front desk, which immediately put us at ease. The doctor who examined our son was thorough and attentive, taking the time to ensure that all our concerns were addressed. She provided a prescription for antibiotics and never rushed through the appointment, making sure we felt comfortable and informed. The entire process was smooth, and we were seen just five minutes before our scheduled time, which was impressive. I can't recommend Haven Medical enough; the quality of service we received was outstanding. We will definitely be returning for future healthcare needs and are more than willing to pay for the excellent care they provide!Posted on john gilbertTrustindex verifies that the original source of the review is Google. Very efficient service and consultationPosted on Robert ThomasTrustindex verifies that the original source of the review is Google. Very helpful and impressive
Expert assessment and treatment of hand and wrist conditions, with fast access to our consultant hand and wrist surgeons.
LEARN MORECarpal Tunnel Syndrome causes pain, tingling, and weakness in the hand and wrist. Treatments range from splinting and injections to surgical decompression.
LEARN MOREThe gold standard assessment to confirm if Carpal Tunnel Syndrome is the cause of your symptoms.
LEARN MORESteroid and local anaesthetic injections reduce inflammation and relieve pain in conditions such as arthritis, frozen shoulder, carpal tunnel syndrome, and Morton’s neuroma.
Trigger finger release is a minor surgical procedure, involving the a small incision, that allows for the flexor tendon to glide more smoothly. For many, it offers rapid symptom relief, with very little recovery time.
Expert assessment and treatment of hand and wrist conditions, with fast access to our consultant hand and wrist surgeons.
Carpal Tunnel Syndrome causes pain, tingling, and weakness in the hand and wrist. Treatments range from splinting and injections to surgical decompression.
The gold standard assessment to confirm if Carpal Tunnel Syndrome is the cause of your symptoms.
Steroid and local anaesthetic injections reduce inflammation and relieve pain in conditions such as arthritis, frozen shoulder, carpal tunnel syndrome, and Morton’s neuroma.
Trigger finger release is a minor surgical procedure, involving the a small incision, that allows for the flexor tendon to glide more smoothly. For many, it offers rapid symptom relief, with very little recovery time.
Transparent, competitive pricing for private orthopaedic care with no hidden costs. All consultations include a thorough examination and personalised treatment plan. Additional procedures and treatments are discussed and agreed before proceeding.
We are able to accept patients who are insured by AXA, WPA, Vitality and BUPA. Insurance policies vary so it is worth checking with your insurer as to what they will cover.




Mr Richards is a Consultant Orthopaedic Surgeon, who see both NHS and Private patients. Mr Richard's work is focused on his area of sub specialist clinical interest; Hand, wrist and elbow surgery. Conditions treated include all types of arthritis, nerve compressions (carpal/cubital Tunnel Syndrome), tendonitis (tennis/golfers elbow, De-Quervains), ligament reconstruction (skiers thumb), Dupuytrens disease, removal of lumps/bumps, and trauma (fractures and soft tissue/tendon/ligament injuries). Surgical techniques include joint replacement and arthroscopic (key-hole) surgery.


Jeremy Southgate is a very experienced consultant hand surgeon who has worked in Dorset for over 25 years. He specialises in all aspects of hand and wrist surgery including carpal tunnel syndrome, trigger finger, Dupuytrens contracture, ganglions, arthritis and injuries.“Haven Medical is an excellent new facility to carry out hand surgical procedures under local anaesthetic in convenient surroundings.” - Jeremy Southgate.


Mr Richards is a Consultant Orthopaedic Surgeon, who see both NHS and Private patients. Mr Richard's work is focused on his area of sub specialist clinical interest; Hand, wrist and elbow surgery. Conditions treated include all types of arthritis, nerve compressions (carpal/cubital Tunnel Syndrome), tendonitis (tennis/golfers elbow, De-Quervains), ligament reconstruction (skiers thumb), Dupuytrens disease, removal of lumps/bumps, and trauma (fractures and soft tissue/tendon/ligament injuries). Surgical techniques include joint replacement and arthroscopic (key-hole) surgery.


Jeremy Southgate is a very experienced consultant hand surgeon who has worked in Dorset for over 25 years. He specialises in all aspects of hand and wrist surgery including carpal tunnel syndrome, trigger finger, Dupuytrens contracture, ganglions, arthritis and injuries.“Haven Medical is an excellent new facility to carry out hand surgical procedures under local anaesthetic in convenient surroundings.” - Jeremy Southgate.
At Haven Medical, we offer a comprehensive range of private medical services across multiple specialities — all under one trusted roof. From diagnostics and consultations to specialist treatments and wellness programmes, our expert team is here to support every aspect of your health and wellbeing.
Carpal Tunnel Syndrome (CTS)
Carpal Tunnel Syndrome affects an estimated 7% to 16% of people in the UK, with women being twice as likely as men to develop the condition. Symptoms of Carpal Tunnel Syndrome are often manageable for some, but for others CTS can significantly impact daily activities, sleep, and even your ability to work, particularly in roles that involve repetitive hand movements.
What is Carpal Tunnel Syndrome?
The carpal tunnel is a narrow passageway in the wrist, formed by small wrist bones (carpal bones) and a strong band of connective tissue (the transverse carpal ligament). Running through this space is the median nerve, along with several tendons that help move your fingers.
Carpal Tunnel Syndrome occurs when this median nerve becomes compressed or irritated, typically due to inflammation or narrowing within the tunnel. This pressure disrupts nerve function, leading to pain, tingling, and weakness in the hand and fingers.
The median nerve controls sensation and movement in the thumb, index finger, middle finger, and part of the ring finger. (Note: If symptoms involve the little finger, another condition—Cubital Tunnel Syndrome—may be the cause.)
What Causes Carpal Tunnel Syndrome?
CTS can be caused by a combination of anatomical, medical, and lifestyle-related factors.
What are the Symptoms of Carpal Tunnel Syndrome?
CTS can vary in severity and tends to worsen over time if left untreated.
Mild to Moderate Symptoms
Severe Symptoms
How is Carpal Tunnel Syndrome Treated?
Early diagnosis is key, as several other conditions can mimic CTS. Treatment options vary based on the severity of your symptoms:
Non-surgical Treatments
These methods are often effective in mild to moderate cases.
Surgical Treatment: Carpal Tunnel Decompression / Release
If symptoms persist or worsen, Carpal Tunnel Release surgery may be recommended. This is a routine procedure, usually carried out under local anaesthetic, and typically takes around 30 minutes.
What Does the Procedure Involve?
A small incision is made near the wrist, allowing the surgeon to cut the transverse carpal ligament. This relieves pressure on the median nerve, creating more space within the tunnel.
Recovery and Aftercare
Most people recover quickly, particularly if surgery is done early in the condition’s progression. Post-operative care may include:
Those with long-standing symptoms may need a longer recovery period and could have some lasting effects, although symptoms are usually less severe after surgery.
Getting Help
If you think you may have Carpal Tunnel Syndrome, we would advise seeking help early. Delaying treatment can result in long term nerve damage. Haven Medical carry out Carpal Tunnel decompression surgery from their Day Surgery theatre in Canford Cliffs.
Steroids and local anaesthetics can be injected into or around joints for numerous painful conditions such as arthritis, carpal tunnel syndrome, frozen shoulder and Morton’s neuroma. These injections can reduce inflammation, offer pain relief and help encourage a better range of motion and activity, helping you get back on track.
Trigger finger release is a minor surgical procedure, involving the a small incision, that allows for the flexor tendon to glide more smoothly. For many, it offers rapid symptom relief, with very little recovery time.
General information about Haven Medical and our services.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
Yes. Our doctors can refer patients directly into NHS pathways when appropriate, including urgent fast-track and two-week-wait referrals. If you need to have ongoing medication or other tests, and would like these carried out by the NHS, we can write to your GP to request this. Please note, there is no guarantee they will agree to ongoing treatment on the NHS.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
Book your appointment with ease, via the online booking form linked below, via phone or send an enquiry and one of the team will be delighted to help.







Feel free to reach out through our Enquiry form for any questions you may have or if you need assistance with scheduling alternatives.
Please call on 01202 110303
Available Mon-Fri, 8.30am to 6.00pm
Haven Medical’s practice is conveniently located in Canfords Cliffs (just between Bournemouth and Poole) in Dorset.
15 Haven Road, Canford Cliffs, Poole, BH13 7LE
Mon-Fri: 08:30 – 18:00
Saturday: 09:00 – 13:00
Expert advice and the latest updates in musculoskeletal health from Haven Medical’s orthopaedic team.

Carpal tunnel syndrome is a common condition in the UK, affecting around 1 in 10 people at some point in their lives. It occurs when the median nerve becomes compressed as it passes through the carpal tunnel in the wrist, leading to pain, tingling and weakness in the hand.This guide

Carpal tunnel syndrome is a common condition in the UK, affecting around 1 in 10 people at some point in...
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