Clinic closed Good Friday 3rd April and bank holiday Monday 6th April
Same/Next Day GP Appointments
Leading Day Surgery
Consultant Led Specialist Clinics
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Orthopaedics
Private Carpal Tunnel Release Surgery
Posted on Google Michael TurnerTrustindex verifies that the original source of the review is Google. Medical service that actually cares.Posted on Google Stephen LockyerTrustindex verifies that the original source of the review is Google. Very efficient, welcoming and informativePosted on Google Megan AnnTrustindex verifies that the original source of the review is Google. I can’t recommend this private GP practice highly enough. I’ve attended for my own GP appointments as well as appointments for my daughter, and every visit has been a great experience. Most of the time I have been able to get a same-day appointment, which was very important to me with children. I have seen both Dr Newman, who was so lovely, knowledgeable, and informative, always taking the time to listen and explain everything clearly, and Dr Kate Bolwell, who was very gentle and reassuring with my daughter and made the whole experience of toddler vaccinations far less daunting and even enjoyable. I can’t commend them enough for how wonderful they both were. An excellent practice with exceptional doctors.Posted on Google Tracy CroslandTrustindex verifies that the original source of the review is Google. Highly recommendPosted on Google gary cornwellTrustindex verifies that the original source of the review is Google. Excellent experience. Very calm and organised which is especially great as I suffered from White Coat Syndrome. Thank you 😊Posted on Google Terry WhiteTrustindex verifies that the original source of the review is Google. I chose Haven Medical firstly after receiving a very competitive quote and also I liked the idea of a private clinic as opposed to large private hospital. All the staff were very helpful,kind and professional in every way. Thankyou, I would highly recommend Haven Medical .Posted on Google Jessica WarburtonTrustindex verifies that the original source of the review is Google. I recently had an exceptional experience at Haven Medical that I felt compelled to share. My partner called in the morning, and just an hour later, we had an appointment for our six-year-old son, who has type one diabetes. We had originally contacted our regular doctor's office, only to be told that the next available appointment wouldn't be until New Year's Eve, which was frankly unacceptable given my son's high temperature and persistent cough. Upon arriving at Haven Medical, we were greeted by a friendly and helpful staff member at the front desk, which immediately put us at ease. The doctor who examined our son was thorough and attentive, taking the time to ensure that all our concerns were addressed. She provided a prescription for antibiotics and never rushed through the appointment, making sure we felt comfortable and informed. The entire process was smooth, and we were seen just five minutes before our scheduled time, which was impressive. I can't recommend Haven Medical enough; the quality of service we received was outstanding. We will definitely be returning for future healthcare needs and are more than willing to pay for the excellent care they provide!Posted on Google john gilbertTrustindex verifies that the original source of the review is Google. Very efficient service and consultationPosted on Google Robert ThomasTrustindex verifies that the original source of the review is Google. Very helpful and impressive
Our team of Consultant Orthopaedic Surgeons are able to assess and treat carpal tunnel syndrome under local anaesthetic from our day surgery unit based in Canford Cliffs.
Carpal tunnel syndrome (CTS) is one of the most common nerve compression conditions in the UK, affecting millions of adults. It occurs when the median nerve — which runs through a narrow passage in your wrist called the carpal tunnel — becomes compressed or squeezed.
This ‘tunnel’ houses both the median nerve and nine tendons controlling finger movement. When pressure builds within this confined space, it disrupts nerve signals travelling to your hand and fingers. CTS affects women more frequently than men and is particularly prevalent in people aged 40–60. It can occur in one or both wrists.
When left untreated, carpal tunnel syndrome can cause permanent nerve damage and significant loss of hand function, making early diagnosis and treatment essential.
Carpal tunnel syndrome is caused by increased pressure on the median nerve within the wrist. Several risk factors are associated with its development, including:
Medical conditions significantly linked to CTS include:
In many cases, no single cause is identified. NICE guidelines recognise that carpal tunnel syndrome is often multifactorial, involving a combination of anatomical, occupational, and health-related contributors. Understanding the underlying cause helps guide the appropriate treatment.
Diagnosis of carpal tunnel syndrome is based on your symptoms and also a physical examination. One of our Consultant Orthopaedic Surgones will assess sensation, grip strength, and perform certain tests, including Tinel’s sign (tapping over the wrist) and Phalen’s manoeuvre (sustained wrist flexion).
In line with NICE guidelines, nerve conduction studies (NCS) are the gold standard confirmatory test, measuring the speed of electrical signals along the median nerve to quantify the degree of compression. You can find out if you are suitable for a Nerve Conduction Study here.
Ultrasound imaging can also be used to assess the nerve and exclude other causes.
Carpal tunnel syndrome symptoms typically develop gradually and are often worse at night. The most common symptoms include:
Symptoms are frequently aggravated by activities involving prolonged wrist flexion – such as driving, reading, or using a keyboard.
If you recognise these carpal tunnel syndrome symptoms, early assessment is recommended to prevent any longer term issues from arising.
Carpal tunnel release surgery — also known as carpal tunnel decompression — is a safe and highly effective procedure recommended by NICE for moderate-to-severe or treatment-resistant carpal tunnel syndrome.
It is typically performed as a day-case procedure under local anaesthetic, meaning you remain awake but your hand is completely numb. Your surgeon makes a small incision in the palm of your hand to divide the transverse carpal ligament, widening the carpal tunnel and relieving pressure on the median nerve. The procedure takes around 30 minutes. Both open and endoscopic (keyhole) techniques are available. Surgery has excellent long-term outcomes, with the majority of patients experiencing significant or complete relief of symptoms. It is widely considered the most effective long-term treatment for carpal tunnel syndrome.
Recovery after carpal tunnel release surgery is generally straightforward. Your hand will be bandaged following the procedure, and most patients are discharged the same day. Mild discomfort, swelling, and bruising are normal in the first one to two weeks. You should keep the wound clean and dry until sutures are removed, typically at 10–14 days. Light hand use is usually possible within days, with a return to desk-based work often achievable within two weeks. More physically demanding work may require four to six weeks of recovery.
Numbness and tingling frequently improve within weeks, though full nerve recovery can take several months in longstanding cases. NICE recommends physiotherapy if recovery is slower than expected.
Transparent, competitive pricing for private hand and wrist surgery services, with no hidden costs. All consultations include a thorough assessment and a personalised treatment plan. Any additional tests or procedures will always be discussed and agreed with you before proceeding.
Per hand
Per hand
We are able to accept patients who are insured by AXA, WPA, Vitality and BUPA. Insurance policies vary so it is worth checking with your insurer as to what they will cover.




Mr Richards is a Consultant Orthopaedic Surgeon, who see both NHS and Private patients. Mr Richard's work is focused on his area of sub specialist clinical interest; Hand, wrist and elbow surgery. Conditions treated include all types of arthritis, nerve compressions (carpal/cubital Tunnel Syndrome), tendonitis (tennis/golfers elbow, De-Quervains), ligament reconstruction (skiers thumb), Dupuytrens disease, removal of lumps/bumps, and trauma (fractures and soft tissue/tendon/ligament injuries). Surgical techniques include joint replacement and arthroscopic (key-hole) surgery.


Jeremy Southgate is a very experienced consultant hand surgeon who has worked in Dorset for over 25 years. He specialises in all aspects of hand and wrist surgery including carpal tunnel syndrome, trigger finger, Dupuytrens contracture, ganglions, arthritis and injuries.“Haven Medical is an excellent new facility to carry out hand surgical procedures under local anaesthetic in convenient surroundings.” - Jeremy Southgate.


Mr Richards is a Consultant Orthopaedic Surgeon, who see both NHS and Private patients. Mr Richard's work is focused on his area of sub specialist clinical interest; Hand, wrist and elbow surgery. Conditions treated include all types of arthritis, nerve compressions (carpal/cubital Tunnel Syndrome), tendonitis (tennis/golfers elbow, De-Quervains), ligament reconstruction (skiers thumb), Dupuytrens disease, removal of lumps/bumps, and trauma (fractures and soft tissue/tendon/ligament injuries). Surgical techniques include joint replacement and arthroscopic (key-hole) surgery.


Jeremy Southgate is a very experienced consultant hand surgeon who has worked in Dorset for over 25 years. He specialises in all aspects of hand and wrist surgery including carpal tunnel syndrome, trigger finger, Dupuytrens contracture, ganglions, arthritis and injuries.“Haven Medical is an excellent new facility to carry out hand surgical procedures under local anaesthetic in convenient surroundings.” - Jeremy Southgate.
At Haven Medical, we offer a comprehensive range of private medical services across multiple specialities — all under one trusted roof. From diagnostics and consultations to specialist treatments and wellness programmes, our expert team is here to support every aspect of your health and wellbeing.
General information about Haven Medical and our services.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
Yes. Our doctors can refer patients directly into NHS pathways when appropriate, including urgent fast-track and two-week-wait referrals. If you need to have ongoing medication or other tests, and would like these carried out by the NHS, we can write to your GP to request this. Please note, there is no guarantee they will agree to ongoing treatment on the NHS.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.
We normally have appointments available within a week or so. You can book directly, using the booking link, to have a consultation and for many of our blood panels. If you do not see the availability you need or have any questions, please contact us on 01202 110303 or send an enquiry form and we will be delighted to help. GP appointments are available same or next day – 5 days a week, face to face or remotely.







Feel free to reach out through our Enquiry form for any questions you may have or if you need assistance with scheduling alternatives.
Please call on 01202 110303
Available Mon-Fri, 8.30am to 6.00pm
Haven Medical’s practice is conveniently located in Canfords Cliffs (just between Bournemouth and Poole) in Dorset.
15 Haven Road, Canford Cliffs, Poole, BH13 7LE
Mon-Fri: 08:30 – 18:00
Saturday: 09:00 – 13:00
Expert advice and the latest updates in musculoskeletal health from Haven Medical’s orthopaedic team.

Carpal tunnel syndrome is a common condition in the UK, affecting around 1 in 10 people at some point in their lives. It occurs when the median nerve becomes compressed as it passes through the carpal tunnel in the wrist, leading to pain, tingling and weakness in the hand.This guide

Carpal tunnel syndrome is a common condition in the UK, affecting around 1 in 10 people at some point in...
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