Clinic closed Good Friday 3rd April and bank holiday Monday 6th April
Same/Next Day GP Appointments
Leading Day Surgery
Consultant Led Specialist Clinics

EXCELLENT Based on 78 reviews Posted on Michael TurnerTrustindex verifies that the original source of the review is Google. Medical service that actually cares.Posted on Stephen LockyerTrustindex verifies that the original source of the review is Google. Very efficient, welcoming and informativePosted on Megan AnnTrustindex verifies that the original source of the review is Google. I can’t recommend this private GP practice highly enough. I’ve attended for my own GP appointments as well as appointments for my daughter, and every visit has been a great experience. Most of the time I have been able to get a same-day appointment, which was very important to me with children. I have seen both Dr Newman, who was so lovely, knowledgeable, and informative, always taking the time to listen and explain everything clearly, and Dr Kate Bolwell, who was very gentle and reassuring with my daughter and made the whole experience of toddler vaccinations far less daunting and even enjoyable. I can’t commend them enough for how wonderful they both were. An excellent practice with exceptional doctors.Posted on Tracy CroslandTrustindex verifies that the original source of the review is Google. Highly recommendPosted on gary cornwellTrustindex verifies that the original source of the review is Google. Excellent experience. Very calm and organised which is especially great as I suffered from White Coat Syndrome. Thank you 😊Posted on Terry WhiteTrustindex verifies that the original source of the review is Google. I chose Haven Medical firstly after receiving a very competitive quote and also I liked the idea of a private clinic as opposed to large private hospital. All the staff were very helpful,kind and professional in every way. Thankyou, I would highly recommend Haven Medical .Posted on Jessica WarburtonTrustindex verifies that the original source of the review is Google. I recently had an exceptional experience at Haven Medical that I felt compelled to share. My partner called in the morning, and just an hour later, we had an appointment for our six-year-old son, who has type one diabetes. We had originally contacted our regular doctor's office, only to be told that the next available appointment wouldn't be until New Year's Eve, which was frankly unacceptable given my son's high temperature and persistent cough. Upon arriving at Haven Medical, we were greeted by a friendly and helpful staff member at the front desk, which immediately put us at ease. The doctor who examined our son was thorough and attentive, taking the time to ensure that all our concerns were addressed. She provided a prescription for antibiotics and never rushed through the appointment, making sure we felt comfortable and informed. The entire process was smooth, and we were seen just five minutes before our scheduled time, which was impressive. I can't recommend Haven Medical enough; the quality of service we received was outstanding. We will definitely be returning for future healthcare needs and are more than willing to pay for the excellent care they provide!Posted on john gilbertTrustindex verifies that the original source of the review is Google. Very efficient service and consultationPosted on Robert ThomasTrustindex verifies that the original source of the review is Google. Very helpful and impressive
Our team of Consultant Urologists offers thorough care for a range of urinary issues, from ongoing symptoms and infections to kidney stones, making sure you get the right support and treatment every step of the way.
Understanding and Treating Urinary Tract Infections (UTIs)
Urinary tract infections are among the most common bacterial infections, affecting millions each year. Whilst UTIs can often be treated easily, recurrent infections may signal more complex health issues.
At Haven Medical, we work with a team of Consultant Urologists who have years of experience helping those affected by UTIs.
UTIs in Women
Around 50–60% of women will experience at least one UTI in their lifetime, with around 20–30% of women developing recurrent UTIs, defined as two or more infections within six months or three or more in a year.
These repeated infections may be linked to hormonal changes, anatomy, sexual activity, or incomplete bladder emptying. Symptoms can vary in severity, but can be painful and prevent normal day-to-day activities from taking place, even preventing people from working.
Common symptoms include:
There are several treatment options for women who experience recurrent UTIs including medications such as methenamine hippurate, long term antibiotics, hormone replacement therapy (to stabilise levels of oestrogen) and lifestyle changes.
UTIs in Men
Although less common than in women, UTIs in men can be more complex and are often associated with underlying conditions such as prostate enlargement, urinary retention, or infections of the bladder or prostate.
Symptoms may include:
Our team conducts full assessments, including prostate examinations when appropriate. We also offer advanced diagnostics, such as the PSA (Prostate-Specific Antigen) test, to evaluate prostate health and screen for potential complications like cancer.
Our Approach at Haven Medical
Recurrent UTIs can significantly affect day-to-day life, which is why we focus on clear answers and effective treatment. Our services include:
If you’re experiencing ongoing urinary symptoms, seeking timely evaluation is key. Appointments with our team of Urologists are often available within a few days, with appointments with our GPs available same or next day.
The prostate is a small gland about the size of a walnut that sits just below the bladder in men. It plays an important role in male reproductive health by helping to produce the fluid that carries sperm.
Prostatic symptoms are common in men, particularly with age, and may include:
These symptoms are often caused by benign prostatic hyperplasia (BPH) — a non-cancerous enlargement of the prostate. However, similar symptoms can sometimes signal more serious conditions, including prostate cancer.
It’s important to note that while elevated PSA levels can be indicative of various prostate issues, including inflammation, enlargement, or cancer, further evaluation is necessary to establish a precise diagnosis and treatment regime.
Read more about PSA testing here
We understand the concerns raised by elevated PSA levels in men. While the Prostate-Specific Antigen (PSA) test is crucial for assessing prostate health, high PSA levels don’t always indicate cancer. They can also be caused by benign conditions like prostate enlargement or inflammation.
If you have concerns—whether due to elevated PSA levels, symptoms, or a family history of prostate cancer—booking an appointment with a Consultant Urologist is a recommended first step.
There are several options available to men looking to check their prostate health available at Haven Medical.
A PSA test (Prostate-Specific Antigen test) measures the level of PSA — a protein produced by both normal and cancerous cells in the prostate — in a man’s blood. There are limitations to the test, for instance false negatives, and higher than ‘normal’ PSA levels can be caused by other reasons, but it presents a cost effective way of assessing your PSA levels.
The Stockholm3 test is an advanced blood test designed to improve the detection of clinically significant prostate cancer — the types of cancer that are more likely to require treatment. The Stockholm3 test is considered to be a more precise and comprehensive assessment than the PSA.
The Stockholm3 test looks at:
If you would like to find out more about PSA or Stockholm3 testing, please call 01202 110303 or email [email protected]
If further evaluation is needed beyond standard tests like the PSA test, we may recommend a Prostate MRI. This non-invasive imaging technique offers detailed images of the prostate and surrounding tissues, helping identify abnormalities such as tumors, inflammation, or enlargement with high accuracy.
A prostate biopsy may be recommended if there are concerns such as elevated PSA levels or unusual findings on an MRI. The procedure involves taking small tissue samples from the prostate to check for signs of cancer or other abnormalities.
At Haven Medical, we use the latest techniques to perform biopsies with precision and minimal discomfort, carried out by a Consultant Urologist.
An ultrasound of the bladder and kidneys is a safe, non-invasive imaging test used to help diagnose and monitor a range of urinary tract conditions, such as kidney stones, urinary tract infections, and other abnormalities. Using sound waves, it creates detailed images of the kidneys, bladder, ureters, and in some cases, the prostate allowing a urologist to assess the health and function of these organs.
Kidney Stones:
Ultrasound can identify kidney stones, providing details about their size, location, and potential to block urine flow—often a cause of significant pain.
Urinary Tract Infections (UTIs):
It can help detect signs of infection in the kidneys and bladder, such as swelling or fluid buildup, supporting accurate diagnosis and treatment.
Other Abnormalities:
Ultrasound imaging can reveal a range of issues, including cysts, tumors, obstructions, and hydronephrosis (swelling of the kidney caused by urine buildup).
Bladder Conditions:
The scan can assess the bladder wall, check for diverticula (small pouches), and identify bladder stones or larger tumors that may require further investigation.
Ultrasounds can also be used to monitor conditions such as kidney stones and changes in the prostate, helping to track progress and guide ongoing care.
If you have been referred for an ultrasound of your bladder, kidney or both we are able to offer appointments, often within a few days. The Urologist will explain the results to you and advise you on possible treatment options.
We want our patients to develop long-standing relationships with their family doctor in an unhurried environment where trust is built based on dependable services that are there when you need them.
We are an experienced and growing team that will be there when you need us to be. We are invested in and genuinely care about the solutions we offer and the people we serve.

EXCELLENT Based on 78 reviews Posted on Michael TurnerTrustindex verifies that the original source of the review is Google. Medical service that actually cares.Posted on Stephen LockyerTrustindex verifies that the original source of the review is Google. Very efficient, welcoming and informativePosted on Megan AnnTrustindex verifies that the original source of the review is Google. I can’t recommend this private GP practice highly enough. I’ve attended for my own GP appointments as well as appointments for my daughter, and every visit has been a great experience. Most of the time I have been able to get a same-day appointment, which was very important to me with children. I have seen both Dr Newman, who was so lovely, knowledgeable, and informative, always taking the time to listen and explain everything clearly, and Dr Kate Bolwell, who was very gentle and reassuring with my daughter and made the whole experience of toddler vaccinations far less daunting and even enjoyable. I can’t commend them enough for how wonderful they both were. An excellent practice with exceptional doctors.Posted on Tracy CroslandTrustindex verifies that the original source of the review is Google. Highly recommendPosted on gary cornwellTrustindex verifies that the original source of the review is Google. Excellent experience. Very calm and organised which is especially great as I suffered from White Coat Syndrome. Thank you 😊Posted on Terry WhiteTrustindex verifies that the original source of the review is Google. I chose Haven Medical firstly after receiving a very competitive quote and also I liked the idea of a private clinic as opposed to large private hospital. All the staff were very helpful,kind and professional in every way. Thankyou, I would highly recommend Haven Medical .Posted on Jessica WarburtonTrustindex verifies that the original source of the review is Google. I recently had an exceptional experience at Haven Medical that I felt compelled to share. My partner called in the morning, and just an hour later, we had an appointment for our six-year-old son, who has type one diabetes. We had originally contacted our regular doctor's office, only to be told that the next available appointment wouldn't be until New Year's Eve, which was frankly unacceptable given my son's high temperature and persistent cough. Upon arriving at Haven Medical, we were greeted by a friendly and helpful staff member at the front desk, which immediately put us at ease. The doctor who examined our son was thorough and attentive, taking the time to ensure that all our concerns were addressed. She provided a prescription for antibiotics and never rushed through the appointment, making sure we felt comfortable and informed. The entire process was smooth, and we were seen just five minutes before our scheduled time, which was impressive. I can't recommend Haven Medical enough; the quality of service we received was outstanding. We will definitely be returning for future healthcare needs and are more than willing to pay for the excellent care they provide!Posted on john gilbertTrustindex verifies that the original source of the review is Google. Very efficient service and consultationPosted on Robert ThomasTrustindex verifies that the original source of the review is Google. Very helpful and impressive
We offer a range of Membership Plans for a monthly subscription fee. Your membership will grant you unlimited GP Consultations, as and when you need them, either face-to-face or virtually.
· Unlimited GP Consultations
· Telephone & In-Person Appointments
· Discounted Advanced Wellness Check
· Exclusive Discounts Including
10% Off All Blood Tests
· Unlimited GP Consultations
· Telephone & In-Person Appointments
· Annual Advanced Wellness Check Included
· Exclusive Discounts Including
10% Off All Blood Tests
· Priority appointments for Children
· Access to a GP Paediatric Specialist
· Unlimited GP appointments for the whole family
· 2x Adult Advanced Wellness Checks
· Exclusive discounts including 10% off all blood tests
Based on a family of 2 adults, 2 children. Please contact us for bespoke family packages.
Meet our team of expert Urological Surgeons and specialists, dedicated to providing exceptional care. Our highly skilled professionals are leaders in their field, committed to your health and well-being.

Mr James Douglas has been a Consultant Urologist at the University Hospital Southampton NHS Foundation Trust

Derek has lived and trained locally since 2005, and initially embarked on a surgical career, completing
Expect better
Always there for you
Membership Plans