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Private ENT (Ear, Nose & Throat)
Private Otology (Ear Doctor)
EXCELLENT Based on 78 reviews Posted on Michael TurnerTrustindex verifies that the original source of the review is Google. Medical service that actually cares.Posted on Stephen LockyerTrustindex verifies that the original source of the review is Google. Very efficient, welcoming and informativePosted on Megan AnnTrustindex verifies that the original source of the review is Google. I can’t recommend this private GP practice highly enough. I’ve attended for my own GP appointments as well as appointments for my daughter, and every visit has been a great experience. Most of the time I have been able to get a same-day appointment, which was very important to me with children. I have seen both Dr Newman, who was so lovely, knowledgeable, and informative, always taking the time to listen and explain everything clearly, and Dr Kate Bolwell, who was very gentle and reassuring with my daughter and made the whole experience of toddler vaccinations far less daunting and even enjoyable. I can’t commend them enough for how wonderful they both were. An excellent practice with exceptional doctors.Posted on Tracy CroslandTrustindex verifies that the original source of the review is Google. Highly recommendPosted on gary cornwellTrustindex verifies that the original source of the review is Google. Excellent experience. Very calm and organised which is especially great as I suffered from White Coat Syndrome. Thank you 😊Posted on Terry WhiteTrustindex verifies that the original source of the review is Google. I chose Haven Medical firstly after receiving a very competitive quote and also I liked the idea of a private clinic as opposed to large private hospital. All the staff were very helpful,kind and professional in every way. Thankyou, I would highly recommend Haven Medical .Posted on Jessica WarburtonTrustindex verifies that the original source of the review is Google. I recently had an exceptional experience at Haven Medical that I felt compelled to share. My partner called in the morning, and just an hour later, we had an appointment for our six-year-old son, who has type one diabetes. We had originally contacted our regular doctor's office, only to be told that the next available appointment wouldn't be until New Year's Eve, which was frankly unacceptable given my son's high temperature and persistent cough. Upon arriving at Haven Medical, we were greeted by a friendly and helpful staff member at the front desk, which immediately put us at ease. The doctor who examined our son was thorough and attentive, taking the time to ensure that all our concerns were addressed. She provided a prescription for antibiotics and never rushed through the appointment, making sure we felt comfortable and informed. The entire process was smooth, and we were seen just five minutes before our scheduled time, which was impressive. I can't recommend Haven Medical enough; the quality of service we received was outstanding. We will definitely be returning for future healthcare needs and are more than willing to pay for the excellent care they provide!Posted on john gilbertTrustindex verifies that the original source of the review is Google. Very efficient service and consultationPosted on Robert ThomasTrustindex verifies that the original source of the review is Google. Very helpful and impressive
Our specialist otologists are dedicated exclusively to the diagnosis and treatment of ear conditions, offering expert otology care at the highest level. Whether you are searching for a private ear doctor for a sudden concern or a long-standing condition, our team combines advanced diagnostics with the latest treatments to deliver precise, patient-focused care that gets to the root of your problem.
Hearing loss affects people of all ages and can develop gradually or suddenly. Whether caused by noise exposure, infection, ageing or a underlying condition, early assessment is key. Our specialist team offers comprehensive hearing evaluations to identify the cause and recommend the right treatment, from tailored hearing aids to surgical options, restoring clarity to your world.
Tinnitus is the perception of sound — ringing, buzzing, hissing or roaring — with no external source. It can be constant or intermittent, mild or severely disruptive to daily life and sleep. Our specialists take time to understand your experience and identify any underlying cause, offering personalised management plans to help you regain control and find relief.
A perforated or burst eardrum can cause sudden pain, hearing loss and discharge, often triggered by infection, injury or pressure changes. While many heal naturally, some require specialist intervention. Our specialists will assess the extent of the perforation and guide you through the most appropriate treatment, whether that’s careful monitoring, patching or surgical repair to restore full hearing.
Cholesteatoma is an abnormal skin growth in the middle ear that, left untreated, can cause progressive hearing loss and serious complications. It often develops from repeated ear infections or a retracted eardrum. Our otologists will assess and diagnose the condition and recommend the appropriate surgical treatment to remove the growth and protect your long-term hearing health.
Meniere’s disease is a chronic inner ear condition causing episodes of severe vertigo, fluctuating hearing loss, tinnitus and a feeling of fullness in the ear. Attacks can be sudden and debilitating, significantly impacting daily life. Our specialist team will work with you to identify triggers, manage symptoms and develop a personalised treatment plan to reduce the frequency and severity of episodes.
Ear infections are one of the most common ear conditions, affecting both children and adults. They can cause pain, discharge, temporary hearing loss and a feeling of fullness in the ear. Our specialist team will identify whether the infection is in the outer or middle ear and recommend the most effective treatment, from medication to further investigation for recurrent cases.
Earwax buildup can cause blocked ears, muffled hearing, discomfort and tinnitus. While common, it can be stubborn and difficult to resolve without professional help. Our specialists offer microsuction earwax removal — the safest and most effective method available — using gentle suction to carefully clear the ear canal quickly, comfortably and without the need for messy drops or irrigation.
Labyrinthitis is an inner ear condition caused by inflammation, usually following a viral infection, that affects both balance and hearing. It can cause sudden and severe vertigo, nausea, tinnitus and temporary hearing loss. Our specialist team will assess your symptoms, identify the underlying cause and provide a tailored treatment plan to manage symptoms and support your recovery.
Otosclerosis is a condition where abnormal bone growth in the middle ear causes progressive hearing loss, often beginning in early adulthood. It can affect one or both ears and may also cause tinnitus. Our specialist team will assess your hearing and recommend the most appropriate treatment, whether that be hearing aids or a surgical procedure called a stapedectomy to restore hearing.
An acoustic neuroma is a benign tumour that grows on the nerve connecting the inner ear to the brain, causing gradual hearing loss, tinnitus and balance problems. Early diagnosis is crucial for the best outcome. Our specialist team will arrange the appropriate investigations and work alongside neurosurgical colleagues to recommend the most suitable management plan for your individual case.
Vertigo and balance disorders can be frightening and debilitating, making everyday tasks difficult and affecting quality of life. Causes range from inner ear conditions like BPPV to nerve and brain-related issues. Our specialist team will carry out a thorough assessment to identify the root cause and provide a targeted treatment plan to restore your balance and confidence.
Hearing loss affects people of all ages and can develop gradually or suddenly. Whether caused by noise exposure, infection, ageing or a underlying condition, early assessment is key. Our specialist team offers comprehensive hearing evaluations to identify the cause and recommend the right treatment, from tailored hearing aids to surgical options, restoring clarity to your world.
Tinnitus is the perception of sound — ringing, buzzing, hissing or roaring — with no external source. It can be constant or intermittent, mild or severely disruptive to daily life and sleep. Our specialists take time to understand your experience and identify any underlying cause, offering personalised management plans to help you regain control and find relief.
A perforated or burst eardrum can cause sudden pain, hearing loss and discharge, often triggered by infection, injury or pressure changes. While many heal naturally, some require specialist intervention. Our specialists will assess the extent of the perforation and guide you through the most appropriate treatment, whether that’s careful monitoring, patching or surgical repair to restore full hearing.
Cholesteatoma is an abnormal skin growth in the middle ear that, left untreated, can cause progressive hearing loss and serious complications. It often develops from repeated ear infections or a retracted eardrum. Our otologists will assess and diagnose the condition and recommend the appropriate surgical treatment to remove the growth and protect your long-term hearing health.
Meniere’s disease is a chronic inner ear condition causing episodes of severe vertigo, fluctuating hearing loss, tinnitus and a feeling of fullness in the ear. Attacks can be sudden and debilitating, significantly impacting daily life. Our specialist team will work with you to identify triggers, manage symptoms and develop a personalised treatment plan to reduce the frequency and severity of episodes.
Ear infections are one of the most common ear conditions, affecting both children and adults. They can cause pain, discharge, temporary hearing loss and a feeling of fullness in the ear. Our specialist team will identify whether the infection is in the outer or middle ear and recommend the most effective treatment, from medication to further investigation for recurrent cases.
Earwax buildup can cause blocked ears, muffled hearing, discomfort and tinnitus. While common, it can be stubborn and difficult to resolve without professional help. Our specialists offer microsuction earwax removal — the safest and most effective method available — using gentle suction to carefully clear the ear canal quickly, comfortably and without the need for messy drops or irrigation.
Labyrinthitis is an inner ear condition caused by inflammation, usually following a viral infection, that affects both balance and hearing. It can cause sudden and severe vertigo, nausea, tinnitus and temporary hearing loss. Our specialist team will assess your symptoms, identify the underlying cause and provide a tailored treatment plan to manage symptoms and support your recovery.
Otosclerosis is a condition where abnormal bone growth in the middle ear causes progressive hearing loss, often beginning in early adulthood. It can affect one or both ears and may also cause tinnitus. Our specialist team will assess your hearing and recommend the most appropriate treatment, whether that be hearing aids or a surgical procedure called a stapedectomy to restore hearing.
An acoustic neuroma is a benign tumour that grows on the nerve connecting the inner ear to the brain, causing gradual hearing loss, tinnitus and balance problems. Early diagnosis is crucial for the best outcome. Our specialist team will arrange the appropriate investigations and work alongside neurosurgical colleagues to recommend the most suitable management plan for your individual case.
Vertigo and balance disorders can be frightening and debilitating, making everyday tasks difficult and affecting quality of life. Causes range from inner ear conditions like BPPV to nerve and brain-related issues. Our specialist team will carry out a thorough assessment to identify the root cause and provide a targeted treatment plan to restore your balance and confidence.
Transparent, competitive pricing for private ENT care with no hidden costs. All consultations include a thorough assessment and personalised treatment plan. Additional tests and procedures are discussed and agreed before proceeding.
Overseen by ENT Consultant.
Overseen by ENT Consultant.
Kate is an ENT consultant at the University Hospitals Dorset where she practices general, routine and emergency ENT. She has a special interest in laryngology and established the centre for Airway, Voice and Swallow at Poole Hospital.She has national and international research interests in the field of laryngology for which she travels widely lecturing, teaching and mentoring international surgeons. She is on the council of the British European Laryngological Association and the European Laryngology Society and as such has a depth of international colleagues to collaborate in her practice.All this is light relief from her real work a ...


Emma is an experienced Consultant Ear Nose and Throat Surgeon, with a specialist interest in diagnosing and treating Head and Neck Cancer. In addition to her clinical practice, she is a Professor of Head and Neck Surgical Oncology, where she works with teams of scientists to understand how tumours can be manipulated, to improve response to treatment.Emma lives locally with her family in the New Forest where they enjoy all outdoor pursuits. Although she has had to accept that her children can comfortably out-run and out-swim her, she can, at the time of writing, still beat them at Monopoly!


Kate has extensive experience in managing acute illness & emergency medicine having worked as an intensive care and anaesthetic doctor for 10 years in London and Sydney, Australia.Since changing specialty to GP in 2017, she has worked as an NHS GP in London and most recently in Salzburg, Austria before returning to the UK.She has particular interest & experience in paediatrics but enjoys all aspects of general practice.Outside of work Kate enjoys an active life with her husband and three sons.


Vita Heathcote is a highly skilled Aural Care specialist, joining the team at Haven Medical Centre. With training completed between 2018 and 2024, Vita has gained a comprehensive understanding of aural health, which includes anatomy, pathology, and infection control, all while developing expertise in using specialised equipment such as otoscopes, microscopes, and micro-suction tools.Her training includes over 20 hours of theory and shadowing with Susan Lynne Dean at Poole Hospital and more than 20 hours of supervised practical sessions at various clinics. Vita has had the privilege of working alongside the ANP aural care team at Poole Ho ...
Kate is an ENT consultant at the University Hospitals Dorset where she practices general, routine and emergency ENT. She has a special interest in laryngology and established the centre for Airway, Voice and Swallow at Poole Hospital.She has national and international research interests in the field of laryngology for which she travels widely lecturing, teaching and mentoring international surgeons. She is on the council of the British European Laryngological Association and the European Laryngology Society and as such has a depth of international colleagues to collaborate in her practice.All this is light relief from her real work a ...


Emma is an experienced Consultant Ear Nose and Throat Surgeon, with a specialist interest in diagnosing and treating Head and Neck Cancer. In addition to her clinical practice, she is a Professor of Head and Neck Surgical Oncology, where she works with teams of scientists to understand how tumours can be manipulated, to improve response to treatment.Emma lives locally with her family in the New Forest where they enjoy all outdoor pursuits. Although she has had to accept that her children can comfortably out-run and out-swim her, she can, at the time of writing, still beat them at Monopoly!


Kate has extensive experience in managing acute illness & emergency medicine having worked as an intensive care and anaesthetic doctor for 10 years in London and Sydney, Australia.Since changing specialty to GP in 2017, she has worked as an NHS GP in London and most recently in Salzburg, Austria before returning to the UK.She has particular interest & experience in paediatrics but enjoys all aspects of general practice.Outside of work Kate enjoys an active life with her husband and three sons.


Vita Heathcote is a highly skilled Aural Care specialist, joining the team at Haven Medical Centre. With training completed between 2018 and 2024, Vita has gained a comprehensive understanding of aural health, which includes anatomy, pathology, and infection control, all while developing expertise in using specialised equipment such as otoscopes, microscopes, and micro-suction tools.Her training includes over 20 hours of theory and shadowing with Susan Lynne Dean at Poole Hospital and more than 20 hours of supervised practical sessions at various clinics. Vita has had the privilege of working alongside the ANP aural care team at Poole Ho ...
At Haven Medical, we offer a comprehensive range of private medical services across multiple specialities — all under one trusted roof. From diagnostics and consultations to specialist treatments and wellness programmes, our expert team is here to support every aspect of your health and wellbeing.
An otologist is a specialist who has completed additional training beyond a standard ENT qualification, focusing exclusively on conditions of the ear. While a general ENT treats a broad range of ear, nose and throat conditions, an otologist brings a deeper level of expertise specifically to ear disorders, making them the most appropriate choice for complex or persistent ear problems.
No. As a private patient you can refer yourself directly without needing to see your GP first. Simply contact us to book a consultation at a time that suits you. If you do have a referral letter or any previous test results, we encourage you to bring these along as they can be helpful during your assessment.
We understand that ear problems can be distressing and we aim to offer appointments as quickly as possible. In most cases we can see you within a few days. Please contact our team directly and we will do our best to accommodate your preferred date and time.
Your first consultation will typically last around half an hour. Your specialist will take a detailed medical history, discuss your symptoms and carry out a thorough examination of your ears. Where necessary, additional tests such as a hearing assessment or endoscopic examination may be arranged. You will leave with a clear understanding of your condition and a personalised plan for next steps.
EXCELLENT Based on 78 reviews Posted on Michael TurnerTrustindex verifies that the original source of the review is Google. Medical service that actually cares.Posted on Stephen LockyerTrustindex verifies that the original source of the review is Google. Very efficient, welcoming and informativePosted on Megan AnnTrustindex verifies that the original source of the review is Google. I can’t recommend this private GP practice highly enough. I’ve attended for my own GP appointments as well as appointments for my daughter, and every visit has been a great experience. Most of the time I have been able to get a same-day appointment, which was very important to me with children. I have seen both Dr Newman, who was so lovely, knowledgeable, and informative, always taking the time to listen and explain everything clearly, and Dr Kate Bolwell, who was very gentle and reassuring with my daughter and made the whole experience of toddler vaccinations far less daunting and even enjoyable. I can’t commend them enough for how wonderful they both were. An excellent practice with exceptional doctors.Posted on Tracy CroslandTrustindex verifies that the original source of the review is Google. Highly recommendPosted on gary cornwellTrustindex verifies that the original source of the review is Google. Excellent experience. Very calm and organised which is especially great as I suffered from White Coat Syndrome. Thank you 😊Posted on Terry WhiteTrustindex verifies that the original source of the review is Google. I chose Haven Medical firstly after receiving a very competitive quote and also I liked the idea of a private clinic as opposed to large private hospital. All the staff were very helpful,kind and professional in every way. Thankyou, I would highly recommend Haven Medical .Posted on Jessica WarburtonTrustindex verifies that the original source of the review is Google. I recently had an exceptional experience at Haven Medical that I felt compelled to share. My partner called in the morning, and just an hour later, we had an appointment for our six-year-old son, who has type one diabetes. We had originally contacted our regular doctor's office, only to be told that the next available appointment wouldn't be until New Year's Eve, which was frankly unacceptable given my son's high temperature and persistent cough. Upon arriving at Haven Medical, we were greeted by a friendly and helpful staff member at the front desk, which immediately put us at ease. The doctor who examined our son was thorough and attentive, taking the time to ensure that all our concerns were addressed. She provided a prescription for antibiotics and never rushed through the appointment, making sure we felt comfortable and informed. The entire process was smooth, and we were seen just five minutes before our scheduled time, which was impressive. I can't recommend Haven Medical enough; the quality of service we received was outstanding. We will definitely be returning for future healthcare needs and are more than willing to pay for the excellent care they provide!Posted on john gilbertTrustindex verifies that the original source of the review is Google. Very efficient service and consultationPosted on Robert ThomasTrustindex verifies that the original source of the review is Google. Very helpful and impressive
Book your otology appointment with ease, via the online booking form, via phone or send an enquiry and one of the team will be delighted to help.







Feel free to reach out through our Enquiry form for any questions you may have or if you need assistance with scheduling alternatives.
Please call on 01202 110303
Available Mon-Fri, 8.30am to 6.00pm
Haven Medical’s practice is conveniently located in Canfords Cliffs (just between Bournemouth and Poole) in Dorset.
15 Haven Road, Canford Cliffs, Poole, BH13 7LE
Mon-Fri: 08:30 – 18:00
Saturday: 09:00 – 13:00
Expert advice and the latest insights on ear, nose, and throat health from Haven Medical’s ENT team.

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We believe in building lasting relationships with our patients through unhurried consultations and expert care you can depend on. Our experienced gastroenterology team is here when you need us, genuinely invested in your digestive health and wellbeing.
