Clinic closed Good Friday 3rd April and bank holiday Monday 6th April
Same/Next Day GP Appointments
Leading Day Surgery
Consultant Led Specialist Clinics
Clinic closed Good Friday 3rd April and bank holiday Monday 6th April
Same/Next Day GP Appointments
Leading Day Surgery
Consultant Led Specialist Clinics
Our private ENT Surgeons diagnose and treat a wide range of conditions affecting the ears, nose, throat, and voice. Using advanced diagnostics and minimally invasive techniques, we provide thorough assessments and tailored treatment plans — ensuring you receive expert, patient-focused care with transparent pricing and no hidden costs.
Our ENT Surgeons diagnose and treat a wide range of ear conditions, including ear infections, tinnitus, hearing loss, and balance disorders. We also offer ear microsuction — a safe, effective method of wax removal — and grommet insertion for children with recurrent ear infections, helping to restore hearing and support healthy language development and learning.
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Our ENT Surgeons diagnose and treat a range of nasal conditions including sinusitis, nasal congestion, deviated septum, polyps, and fractures. Treatment may include medication or minimally invasive procedures such as flexible nasendoscopy, nasal cautery for nosebleeds, and biopsy or surgical excision of nasal lesions under local anaesthetic. Allergy testing is also available to identify environmental triggers.
Our ENT Surgeons, including leading laryngologist Kate Heathcote, specialise in diagnosing and treating disorders of the throat and larynx. Conditions include recurrent sore throat, voice changes, swallowing difficulties, chronic cough, and spasmodic dysphonia. We offer minimally invasive treatments including targeted injections into the larynx, vocal cords, and palate, with appointments often available within a week.
Our ENT Surgeons are highly skilled in diagnosing and managing head and neck disorders and tumours. Early diagnosis is key to successful treatment, which is why we prioritise rapid access to specialist consultants and investigations. At Haven Medical, we’re proud to offer patients the swift, expert care they need when it matters most.
Earwax build-up can cause hearing loss, dizziness, discomfort, and worsening tinnitus. Microsuction is the gold-standard solution — a quick, painless, water-free procedure using a fine vacuum to safely remove blockages. It’s 95–99% effective and takes around 10 minutes per ear. Particularly beneficial for hearing aid wearers and those with recurrent ear infections.
Tongue-tie (ankyloglossia) occurs when the frenulum connecting the tongue to the mouth floor is shorter or tighter than usual, affecting feeding, speech, and oral hygiene. Consultant ENT Surgeon Kate Heathcote assesses and treats tongue-tie in babies, children, and adolescents, with a quick, safe release procedure performed on-site at Haven Medical
Our ENT Surgeons diagnose and treat a wide range of ear conditions, including ear infections, tinnitus, hearing loss, and balance disorders. We also offer ear microsuction — a safe, effective method of wax removal — and grommet insertion for children with recurrent ear infections, helping to restore hearing and support healthy language development and learning.
Our ENT Surgeons diagnose and treat a range of nasal conditions including sinusitis, nasal congestion, deviated septum, polyps, and fractures. Treatment may include medication or minimally invasive procedures such as flexible nasendoscopy, nasal cautery for nosebleeds, and biopsy or surgical excision of nasal lesions under local anaesthetic. Allergy testing is also available to identify environmental triggers.
Our ENT Surgeons, including leading laryngologist Kate Heathcote, specialise in diagnosing and treating disorders of the throat and larynx. Conditions include recurrent sore throat, voice changes, swallowing difficulties, chronic cough, and spasmodic dysphonia. We offer minimally invasive treatments including targeted injections into the larynx, vocal cords, and palate, with appointments often available within a week.
Our ENT Surgeons are highly skilled in diagnosing and managing head and neck disorders and tumours. Early diagnosis is key to successful treatment, which is why we prioritise rapid access to specialist consultants and investigations. At Haven Medical, we’re proud to offer patients the swift, expert care they need when it matters most.
Earwax build-up can cause hearing loss, dizziness, discomfort, and worsening tinnitus. Microsuction is the gold-standard solution — a quick, painless, water-free procedure using a fine vacuum to safely remove blockages. It’s 95–99% effective and takes around 10 minutes per ear. Particularly beneficial for hearing aid wearers and those with recurrent ear infections.
Tongue-tie (ankyloglossia) occurs when the frenulum connecting the tongue to the mouth floor is shorter or tighter than usual, affecting feeding, speech, and oral hygiene. Consultant ENT Surgeon Kate Heathcote assesses and treats tongue-tie in babies, children, and adolescents, with a quick, safe release procedure performed on-site at Haven Medical
Transparent, competitive pricing for private ENT care with no hidden costs. All consultations include a thorough assessment and personalised treatment plan. Additional tests and procedures are discussed and agreed before proceeding.
Overseen by ENT Consultant.
Kate is an ENT consultant at the University Hospitals Dorset where she practices general, routine and emergency ENT. She has a special interest in laryngology and established the centre for Airway, Voice and Swallow at Poole Hospital.She has national and international research interests in the field of laryngology for which she travels widely lecturing, teaching and mentoring international surgeons. She is on the council of the British European Laryngological Association and the European Laryngology Society and as such has a depth of international colleagues to collaborate in her practice.All this is light relief from her real work a ...
Emma is an experienced Consultant Ear Nose and Throat Surgeon, with a specialist interest in diagnosing and treating Head and Neck Cancer. In addition to her clinical practice, she is a Professor of Head and Neck Surgical Oncology, where she works with teams of scientists to understand how tumours can be manipulated, to improve response to treatment.Emma lives locally with her family in the New Forest where they enjoy all outdoor pursuits. Although she has had to accept that her children can comfortably out-run and out-swim her, she can, at the time of writing, still beat them at Monopoly!
Kate has extensive experience in managing acute illness & emergency medicine having worked as an intensive care and anaesthetic doctor for 10 years in London and Sydney, Australia.Since changing specialty to GP in 2017, she has worked as an NHS GP in London and most recently in Salzburg, Austria before returning to the UK.She has particular interest & experience in paediatrics but enjoys all aspects of general practice.Outside of work Kate enjoys an active life with her husband and three sons.
Vita Heathcote is a highly skilled Aural Care specialist, joining the team at Haven Medical Centre. With training completed between 2018 and 2024, Vita has gained a comprehensive understanding of aural health, which includes anatomy, pathology, and infection control, all while developing expertise in using specialised equipment such as otoscopes, microscopes, and micro-suction tools.Her training includes over 20 hours of theory and shadowing with Susan Lynne Dean at Poole Hospital and more than 20 hours of supervised practical sessions at various clinics. Vita has had the privilege of working alongside the ANP aural care team at Poole Ho ...
Kate is an ENT consultant at the University Hospitals Dorset where she practices general, routine and emergency ENT. She has a special interest in laryngology and established the centre for Airway, Voice and Swallow at Poole Hospital.She has national and international research interests in the field of laryngology for which she travels widely lecturing, teaching and mentoring international surgeons. She is on the council of the British European Laryngological Association and the European Laryngology Society and as such has a depth of international colleagues to collaborate in her practice.All this is light relief from her real work a ...
Emma is an experienced Consultant Ear Nose and Throat Surgeon, with a specialist interest in diagnosing and treating Head and Neck Cancer. In addition to her clinical practice, she is a Professor of Head and Neck Surgical Oncology, where she works with teams of scientists to understand how tumours can be manipulated, to improve response to treatment.Emma lives locally with her family in the New Forest where they enjoy all outdoor pursuits. Although she has had to accept that her children can comfortably out-run and out-swim her, she can, at the time of writing, still beat them at Monopoly!
Kate has extensive experience in managing acute illness & emergency medicine having worked as an intensive care and anaesthetic doctor for 10 years in London and Sydney, Australia.Since changing specialty to GP in 2017, she has worked as an NHS GP in London and most recently in Salzburg, Austria before returning to the UK.She has particular interest & experience in paediatrics but enjoys all aspects of general practice.Outside of work Kate enjoys an active life with her husband and three sons.
Vita Heathcote is a highly skilled Aural Care specialist, joining the team at Haven Medical Centre. With training completed between 2018 and 2024, Vita has gained a comprehensive understanding of aural health, which includes anatomy, pathology, and infection control, all while developing expertise in using specialised equipment such as otoscopes, microscopes, and micro-suction tools.Her training includes over 20 hours of theory and shadowing with Susan Lynne Dean at Poole Hospital and more than 20 hours of supervised practical sessions at various clinics. Vita has had the privilege of working alongside the ANP aural care team at Poole Ho ...
At Haven Medical, we offer a comprehensive range of private medical services across multiple specialities — all under one trusted roof. From diagnostics and consultations to specialist treatments and wellness programmes, our expert team is here to support every aspect of your health and wellbeing.
Our ENT surgeons diagnose and treat a wide range of hearing related conditions including ear infections, tinnitus, hearing loss and balance disorders, using diagnostic tools and best practice protocols.
Haven Medical also offer:
Chronic sinusitis, nasal congestion, deviated septum, nasal polyps, and nasal fractures are among the issues that our ENT surgeons can diagnose and treat at Haven Medical. They may recommend medications or perform minimally invasive procedures such as;
Allergy testing may be suggested to identify any environmental triggers contributing to your symptoms.
Specialising in laryngology, a sub-specialty of ENT, we address benign disorders and injuries of the throat and larynx. Conditions treated include recurrent sore throat, voice changes, swallowing difficulties, chronic cough, and upper airway restriction.
Our ENT surgeons, including leading consultant Kate Heathcote, offer minimally invasive treatments for various throat disorders, such as spasmodic dysphonia, using injections into the larynx, vocal cords, palate, and salivary glands. Appointments are often available within a week or so at our Canford Cliffs clinic.
Our ENT specialists are highly skilled in the diagnosis and management of head and neck disorders and tumours. Early diagnosis through quick access to the appropriate specialists and investigations is key to greater success in both diagnosis and treatment so we are pleased to be able to offer this to our patients through out specialist ENT services.
Earwax is a perfectly normal and healthy substance that is produced by the ears to keep them clean. Over time, the wax will normally work its way out of the ear. However, for some, earwax can build up causing hearing loss, dizziness, discomfort and make tinnitus worse. Microsuction earwax removal is a quick and painless process, whereby a small vacuum is used to remove blockages and excess wax.
Signs you would benefit from ear microsuction include:
Regular microsuction earwax removal (every 6 months) is very helpful for those who wear hearing aids or experience repeated ear infections.
What to expect in your ear microsuction appointment:
(If possible, please use an olive oil spray or drops for the three days before your appointment. This can help soften any wax and make the removal easier. Drops and sprays are readily available from pharmacists.)
For some people, a referral to an ENT Consultant or GP will be recommended, perhaps where antibiotics are needed or another issue is identified which would be better treated by another clinician. We can make these onward referrals for you.
Microsuction is:
Microsuction may not suitable for people who:
If you aren’t sure if microsuction is right for you, or a loved one, please do contact the clinic on 01202 110303 who will arrange for a call with one of our aural experts. They will be able to advise you on next steps.
What is tongue-tie?
A tongue-tie, also known as ankyloglossia, is a condition where the strip of tissue (frenulum) connecting the tongue to the floor of the mouth is shorter or tighter than usual. Anterior tongue-ties (near the front of the mouth) are normally quite easy to spot, but posterior tongue-ties (deeper in the mouth) can be difficult to see by an untrained eye.
Signs of a tongue-tie
Often the signs of a tongue-tie only become clear due to difficulties with breastfeeding. Signs of a tongue-tie include:
Older children and adults can also experience difficulties from a tongue-tie that wasn’t diagnosed or treated during infancy. These might include difficulties pronouncing certain sounds (‘t,’ ‘d,’ ‘z,’ ‘s,’ ‘th,’ ‘n’ and ‘l.’). They may also experience difficulties with oral hygiene and find it harder to clear food from around the teeth.
Treating tongue-tie
If the tongue-tie is particularly thin or elastic, it is not uncommon for the piece of tissue to stretch on its own, reducing the impact of the tongue-tie. However, this isn’t always the case, in which case a tongue-tie procedure is possible.
What happens during a tongue-tie assessment?
Dr. Heathcote, Consultant ENT will assess your baby or child’s mouth, examining the tongue’s range of motion and the severity of the frenulum restriction. If treatment is needed, she will discuss the next steps and the procedure with you.
What does the treatment involve?
The tongue-tie procedure is straightforward and involves releasing the frenulum to allow for better movement of the tongue. This can usually be performed in a quick and safe procedure at our clinic. A round nose set of surgical scissors are used to quickly, and painlessly, release the tie. You will be encouraged to then immediately feed your child, which helps heal the wound quickly.
Tongue-tie FAQs
How long does tongue-tie surgery take to heal?
Healing after a tongue-tie release is typically quick. Most babies can return to feeding almost immediately, with full healing occurring within a few days to a week.
Is tongue-tie treatment available for older children?
Yes, in addition to treating babies, we also offer tongue-tie treatment for older children and adolescents, including more complex cases that may have been missed in infancy.
How much does tongue-tie treatment cost?
The cost of the procedure ranges from £300-£400, depending on the complexity of the case. This includes the initial consultation, assessment, and treatment.
Many mothers experience difficulties breastfeeding, and the reasons aren’t always due to a tongue-tie, but if you are experiencing some of the symptoms above it may be worth getting an assessment with a tongue-tie expert.
To book an appointment with Dr Kate Heathcote, please call 01202 110303 or email [email protected]
Read more about our Tongue-tie Clinic here – Expert Tongue Tie Clinic at Haven Medical
Book your ENT appointment with ease, via the online booking form, via phone or send an enquiry and one of the team will be delighted to help.
Feel free to reach out through our Enquiry form for any questions you may have or if you need assistance with scheduling alternatives.
Please call on 01202 110303
Available Mon-Fri, 8.30am to 6.00pm
Haven Medical’s practice is conveniently located in Canfords Cliffs (just between Bournemouth and Poole) in Dorset.
15 Haven Road, Canford Cliffs, Poole, BH13 7LE
Mon-Fri: 08:30 – 18:00
Saturday: 09:00 – 13:00
Expert advice and the latest insights on ear, nose, and throat health from Haven Medical’s ENT team.
Tongue-tie, or ankyloglossia, can be a significant issue for newborns and children, affecting their ability to feed and sometimes impacting speech as they grow. At Haven Medical’s Tongue Tie Clinic, located in Canford Cliffs, Dorset, we offer professional and precise tongue-tie treatment led by Mrs Kate Heathcote, a consultant ENT
Tongue-tie, or ankyloglossia, can be a significant issue for newborns and children, affecting their ability to feed and sometimes impacting...
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We believe in building lasting relationships with our patients through unhurried consultations and expert care you can depend on. Our experienced gastroenterology team is here when you need us, genuinely invested in your digestive health and wellbeing.
